We were switched from the Oasis Viva as well. This hotel is newly opened and by far the cleanest place I have ever stayed. We left for your return flight and they were polishing the floors at 4am. The rooms were clean and spacious with maid service daily. They stocked our mini bar every time they came in with water, beer and soft drinks at no additional charge.

The food was what is to be expected at all-inlcusive, It was the only drawback of the resort, but who wants to gain 10lbs on vacation at the beach. Fruit was plentiful and perfect. I would recommend eating at the restaurants that offer table service rather than the buffet but this would in no way deter me from returning to this resort.

Take the ferry to Isla Mujeres, it is well worth the trip. You can walk just over the bridge from the hotel and catch the ferry for about $15 and rent a golf cart and cruise the island. This was the highlight of our trip. The tour packages for this offered at the hotel are about $65 per person and includes lunch but we went it alone for a fraction of this and loved it.

Would certainly return to this property. Excellent.

p.s. Do not bring large bills to Mexico. Nothing higher than a $20 and plenty plenty plenty of singles for tipping. Enjoy!!

Just a quick note....I purchased a trip for my daughter and I to go and have some bonding time. We were originally to stay at the Oasis Viva Beach but it was closed due to the Swine Flu. We found out about our change upon arriving at the airport. I was a little apprehensive as this had never happened to us before. Well I was very satisfied with our upgrade to the Grand Oasis Caribbean. The beach was wonderful, the pool was perfect. We were given black wrist bands and had a room that was stocked with water, beer and pop at no charge. The buffet restaurant were we ate most of our meals at was absolutely wanderful. The food was good just a little different than home but good just the same. The hotel staff were very friendly although I found that they seem to be run off their feet. I would definately recommend bringing pesos for purchasing anything I also found bartering was easier with pesos. If you use your credit card they tend to charge you more than what they say and you don't notice until you get home and see what the conversion is and what you actual paid for. Both the hotel and a vendor in one of local malls charged me more than what the originally stated, unless you have a calculator there with you and you do the conversion yourself I would not recommend using your credit card. Bring some US for tipping they like that.
My daughter and I had a wonderful time all in all and I would recommend this hotel it was very nice and I would say it was 4 star rating.
P.S: The Oasis Palm Beach which is attached to the Grand Oasis Caribbean is a dump.....we had friends that were staying at that one during the same time and there rooms were much smaller and run down. Not nice at all.

This hotel was nice, the staff was great. The only thing that went wrong was it was under construction. They were fixing a dock, patio, and the elevator was broken. The maid forgot to fill the fridge from time to time...but it was clean at least. We will stay here again.

We went to this hotel because the one we had made reservations for was actually closed due to low activity in the area (swine thingy)... Well, we had a great time in this hotel. We where there for three nights, thu-sun, and since the moment you enter its just relaxing...

But to make this story short:

If you need a drink, go with Felpe... He IS the guy to go to for a drink in that place. He is so funny and cordial, he always greets you with a smile, haha! His bar is the one located over the Natural-Restaurant, at a terraze looking over to the beach.

Party - As this hotel bien a FAMILY resort, i dont really recommend this for party-goers... i mean, its great if you like to see kids playing with their family all day, but not if you just wanna play...

Food - Very good cuisine, all the fresh fruit you can eat haha! By the second day you should know which place is your personal favorite, and stick to it...

Overall: Great trip, all the people that attended us were great. Always asking if we where having a great time, and if we needed something. But Felipe made our trip... If you have the chance to go and meet my-man Felipe, you wont be disappointed..