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Sens Cancun: Traveler Reviews


Hotel class 3.5 of 5
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Av. Tulum Esq Brisa S/N SM 4, Cancun 77500, Mexico
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63% Do not recommend
3.5 of 5 stars 8 reviews
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[ Date ] [ Rating ]
Rather stay right in the streets of Tulum!

Sens Cancun

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1 of 5 stars
borattravel   2 contributions
winnipeg
Jan 27, 2009 | Trip type: Friends getaway
1/3 found this review helpful

well to start of the travel agency we went through and the hotel itself when we phoned told us there was a beach.. dont let this fool you, there is no beach in downtown cancun!.. it is a bout 15 minute bus ride to get to the nearest beach, if your looking to rest and not have fun then this is a great hotel. When we tried talking to the representives of the hotel they could not help us at all and could not speak the language. The only plus side was the nice bartenders who seemed to dislike the hotel as much as we did.

As well when we first checked in there was puke in the garbage can and mold on a lot of the things in the room..

I would never go back to this hotel or refer it to anybody i liked .

  • Liked — the bartenders
  • Disliked — it was in the middle of downtown mexico on tulum.. not good.
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 18-24
  • Member since January 27, 2009
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Pet owners
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $156 (year-round)
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A very pleasant short stay

Sens Cancun

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4 of 5 stars
OlympeDeGouges   7 contributions
Nottingham
Jan 7, 2009 | Trip type: Solo travel

I stayed here one night and the following morning before my flight home. Yes, if you want to find it, you may have to say "Oasis America" to the cab driver! My room overlooked the main road, so I never used the balcony. But the location is handy for the bus station (15 mins walk) and the R1 bus which goes to all parts of the Hotel Zone (5 mins walk).
I loved the spacious room, with comfortable beds, plenty of hot water; the buffet breakfast was splendid and served in a lovely bright room. I had time to try the pool area which is very pleasant and relaxing and a complete contrast to the street outside. The pool is a bit shallow but a reasonable size and nice and clean.
I found the service friendly and I was very satisfied with this hotel but probably wouldn't spend a week there. If I had to pay that price I'd probably choose to stay in the Hotel Zone.

  • Liked — Spacious, bright and comfortable; great breakfast and nice pool area
  • Disliked — pricey; no sea views, being downtown
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay December 2008
  • Visit was for Quality time with friends
  • Traveled with Solo traveler
  • Age group 50-64
  • Member since February 20, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Families with young children
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $156 (year-round)
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Okay budget hotel

Sens Cancun

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3 of 5 stars
Melinda031   1 contribution
Queens
Dec 27, 2008 | Trip type: Couples
1/1 found this review helpful

The Sens Cancun is located downtown, not on the hotel zone. Which is fine if you know your way around , which really isn't hard. Overall the hotel is okay, the rooms are nice but there is only two places to eat and only one bar the Agave Bar. Agave Bar was the only bar opened the other bars really not existence since they never opened at all. The food was okay, the cafe breakfeast was the best, lunch and dinner at the bed lounge was the same menu due to the independence holiday. Overall it was just okay, I don't think I will stay there again.!!!!! The only great aspect of the hotel, since it's with the Oasis you can go to the other OasisHotels. Enjoy a whole day eat drink whatever.

  • Liked — The Room
  • Disliked — The Food
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay September 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since December 27, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway, Families with young children
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Loved it!!!

Sens Cancun

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5 of 5 stars
sweetandsassy25   7 contributions
ontario
Mar 4, 2008 | Trip type: Couples
6/6 found this review helpful

First off I want to let everyone know that the Sens Cancun is also Oasis America.. But the Sens section of the hotel is much nicer. The rooms are updated with plasma tv's and nicely decorated. Beds are exceptionally comfortable.

The hotel is beautifully decorated. Awesome artwork throughout. Very clean, and bright. It is a 10 minute drive to the hotel zone and the sister hotels (Oasis Cancun, and Oasis Palm Beach). Both are definatly worth going to check out.

The staff is absolutly amazing, especially the bar tenders and waiters. Although the front dest staff was a little rude. Enrique is the Greastest and you for sure have to ask him to make you a Maya!!

The food was delicious everyday. They do only have one restaurant and the menu's are all in Spanish, but the waiters are very helpful with explaining what everything is. They do have breakfast and lunch buffet on Saturday and Sunday. The food does get a little repetative but there are some great places to try in the hotel zone, and the international buffet at the Oasis Cancun was fantastic!

The pool and pool area is nice. Lots of chairs and canope beds to sit and soak up the sun. The hotel at night is a sight worth seeing. All lit up with different colours every few minutes.

Although we loved this hotel we would not recommend it for kids (students) looking to party. It is a very intimate, beautiful hotel. Which isn't really around many bars. So a hotel in the hotel zone would be better suited for people looking for bar hopping and partying. Cabs are a little expensive. Anywhere from $12-$18 ( 120-180 paso's) to get to the hotel zone. Ask them before you get in how much it will cost. It really shouldn't cost anymore than $12. I would recommend this hotel for couples looking for alone time, rest and relaxation.

My boyfriend and I are 25 and 26 and we had a fantastic time here. Will be going back again for sure!!!

  • Liked — Friendly staff, beautifully decorated, good food, good drinks, unbelievably comfortable beds
  • Disliked — air conditioning leaked, rude front desk staff, no bathtub in rooms with balcony
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since January 25, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $156 (year-round)
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Won't be going back

Sens Cancun

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2 of 5 stars
illice   4 contributions
London
Oct 6, 2007 | Trip type: Couples
25/29 found this review helpful

The hotel is downtown Cancun, Avda Tulum. The Bus Station is a few blocks away and there are a few nice restaurants near by (Rolandi and La Veranda).
Make sure you know where you are going since locals (incl. taxis) won´t know. You can walk from the bus station, but it´s a bit scaring at night: you´ll have to cross a few very busy roads and there'll be people of all kinds around.
If you haven´t changed your mind by then, you´ll find the hall at the hotel quite comforting, sleek, nice music but only a big seating buddah to welcome you. It took a few minutes for someone to realize we needed to check in. Then we found that the real reception is in the hotel next door (they are the same hotel, but they aren't...) and the little reception desk at the Sens hotel is desserted 90% of the time.
The room was big and nicely decorated in a minimalistic style. However, it seemed as they had finished decorating it a few minutes before we checked in. The bathroom had a funky wall but having a bath was a nightmare. I felt like cleaning the floor since, although there was no hair or anything, a screen of dust was covering everything (as if the builders had just left the room).
Furniture was good looking but low quality, bed was fine, air conditioning was noisy and not very powerful.
In general, you could see this use to be a pretty cheap hotel that someone has taken over and tried to "upmarket it". It didn't work for me, i felt like i wanted to spend as much time as possible outside the hotel.
The restaurant and bed lounge are very chic (specaill the bed lounge, great deco) but expensive (for Mexico) and food was just average. Swimming pool fine, but again, nothing special.
So, probably a very good option if you are on a budget, but i don´t see the point on staying downtown Cancun.

  • Liked — Big room
  • Disliked — everything else
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay September 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 18-24
  • Member since October 06, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Shopping, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d677772?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $156 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Sens Cancun Also Known As

  • Sens Hotel Cancun
Address: Av. Tulum Esq Brisa S/N SM 4, Cancun 77500, Mexico